Frequently Asked Questions

Find answers to common questions about our products

General

Simei focuses on practical weight-management support with a clean, simple user experience and multilingual service.

Products are organized by active ingredient and delivery form so customers can compare patches, pens, and lyophilized formats more easily.

Retail customers can order online, while qualified business buyers can request quotes and access wholesale workflows.

Orders are handled through controlled fulfillment processes, with B2B shipments designed for larger-volume supply needs.

Business buyers can apply for account review, factory-direct supply access, quantity pricing, quotes, contracts, and shipment tracking.